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Ticket Delivery Policy

How you receive your booking confirmations and tickets

Instant Digital Delivery

Your booking confirmation and tickets are delivered digitally within 10 minutes of successful payment. You can download your tickets immediately or receive them via email - no physical shipping required!

Ticket Delivery Methods

Instant Download

  • Available immediately after payment
  • Download from your booking confirmation page
  • Access through your profile dashboard
  • PDF format with QR code for venue entry

Email Delivery

  • Sent to your registered email address
  • Delivered within 10 minutes of booking
  • Includes booking details and venue information
  • Contains downloadable ticket attachment

Delivery Timeline

1

Immediate (0-2 minutes)

Booking confirmation page with download link appears after successful payment

2

Within 10 Minutes

Email with booking confirmation and ticket attachment sent to your registered email

3

Always Available

Access your tickets anytime through your profile dashboard

What's Included in Your Ticket

Booking Information

  • Venue name and address
  • Date and time slot
  • Booking reference number
  • Payment confirmation details

Entry & Security

  • QR code for venue entry
  • Digital signature for authenticity
  • Customer contact information
  • Terms and conditions reference

Didn't Receive Your Ticket?

Common Solutions

  • Check your spam/junk email folder
  • Verify the email address used during booking
  • Log into your profile to download tickets
  • Check your internet connection during booking

Still Need Help?

If you haven't received your ticket within 10 minutes, please contact our support team:

  • Email: support@kixar.com
  • WhatsApp: +91 88300 71190

Please include your booking reference number when contacting support.

Important Notes

No Physical Shipping

All tickets are delivered digitally. We do not ship physical tickets or any other materials.

Digital-Only Service

Our platform operates entirely digitally to ensure instant delivery and reduce environmental impact.

Mobile-Friendly

Your tickets are optimized for mobile devices. Simply show the QR code on your phone at the venue.

Questions About Ticket Delivery?

Our support team is here to help with any delivery-related questions.